Privacy Policy

1. Introduction

Welcome to Aerix Pty Ltd ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aerix.app (the "Site") or use our services (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Services.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.

The personal information we collect may include the following:

• Name and contact data (e.g., email address, phone number, mailing address)
• Account credentials (e.g., username, password)
• Payment information (processed through secure third-party payment processors)
• Business information (e.g., company name, job title)
• Communication preferences

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as:

• IP address
• Browser and device characteristics
• Operating system
• Referring URLs
• Device name
• Country, location, and language preferences
• Information about how and when you use our Site
• Other technical information

This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To facilitate account creation and logon process
• To send you marketing and promotional communications
• To send administrative information to you
• To post testimonials
• To request feedback
• To protect our Services
• To enforce our terms, conditions, and policies
• To respond to legal requests and prevent harm
• For other business purposes such as data analysis, identifying usage trends, and to evaluate and improve our Site, products, marketing, and your experience

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

5. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are located in Australia, but our service providers may be located in, and these third parties may store, process, and transfer personal information in the United States and other countries.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access and obtain a copy of your personal information
• The right to request rectification or erasure of your personal information
• The right to restrict the processing of your personal information
• If applicable, the right to data portability
• The right to object to the processing of your personal information
• The right to withdraw consent

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. How to Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:

Aerix Pty Ltd
Attn: Privacy Officer
Email: arthurrizk77@gmail.com
Phone: +61 415 065 623